At Bloom Hair Atelier, your health, safety, and wellbeing are a top priority.

We maintain strict hygiene and safety standards across all services to protect our clients, team, and environment.

By visiting Bloom Hair Atelier, clients agree to comply with the guidelines below.

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1. OUR COMMITMENT TO HEALTH & SAFETY

We are committed to:

• Providing services in a clean, hygienic, and well-maintained environment
• Following industry-approved hygiene and sanitation practices
• Protecting client health while delivering professional hair and nail services
• Training our team on safety, hygiene, and infection-prevention protocols

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2. SALON HYGIENE STANDARDS

To maintain the highest standards:

• All tools and equipment are cleaned and sanitised between clients
• Workstations are cleaned regularly throughout the day
• Fresh towels, capes, and protective materials are used for each client
• Hands are washed and sanitised before and after every service

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3. CLIENT HEALTH DISCLOSURE

Clients are required to inform the salon of:

• Scalp conditions, skin sensitivities, allergies, or medical concerns
• Open wounds, infections, or contagious conditions
• Any discomfort experienced during a service

Failure to disclose relevant health information may affect the outcome or safety of a service.

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4. SERVICE SUITABILITY & SAFETY

For health and safety reasons:

• Services may be declined, paused, or modified if deemed unsafe
• Our team may refuse to proceed where a condition could worsen or pose a risk
• Certain services require consultation or escalation to a specialist (e.g., trichology)

These decisions are made to protect your wellbeing and ensure responsible care.

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5. ILLNESS & CONTAGIOUS CONDITIONS

To protect everyone in the salon:

• Clients who feel unwell or show signs of contagious illness may be asked to reschedule
• Services cannot be carried out on infected, broken, or compromised skin
• Nail services will not be performed where infection or injury is present

This applies to hair, scalp, and nail services.

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6. CHILD SAFETY

Children must:

• Be supervised at all times
• Be able to remain calm during services

If a child becomes distressed or unsafe during a service, the salon may pause or reschedule to protect all parties.

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7. CLIENT RESPONSIBILITY

Clients are expected to:

• Follow staff instructions related to safety and hygiene
• Respect hygiene rules and salon procedures
• Avoid behaviour that compromises safety (e.g. sudden movements, interference with tools)

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8. RIGHT TO REFUSE SERVICE

Bloom Hair Atelier reserves the right to refuse or discontinue a service if:

• Safety or hygiene standards cannot be maintained
• Client behaviour compromises health or safety
• Required disclosures are withheld

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9. FINAL PRINCIPLE

Health and safety are non-negotiable at Bloom Hair Atelier.

Our standards protect:

• You
• Other clients
• Our team
• The quality of service we are known for

Thank you for helping us maintain a safe and professional salon environment.