BLOOM HAIR ATELIER CLIENT POLICIES

12 clear, fair policies ensure a premium, respectful, professional experience at Bloom Hair Atelier.

1

Booking & Appointment Availability Policy

Book ahead at Bloom Hair Atelier—appointments are essential, walk-ins aren’t guaranteed, and late arrivals may forfeit their slot per our lateness policy

2

Style Confirmation & Booking Policy

Bloom Hair Atelier requires style confirmation with reference photos before booking to ensure quality, avoid delays, and respect everyone’s time.

3

Late Arrival, Cancellation & No-Show Policy

Bloom Hair Atelier’s policy on late arrivals, cancellations & no-shows: protect your appointment and our schedule.

4

Service Recovery & Quality Assurance Policy

Learn how Bloom Hair Atelier handles service concerns with fair adjustments or redos—no refunds, just quality assurance.

5

Payments, Deposits and Packages Policy

Understand Bloom’s clear policies on non-refundable payments, deposits, and prepaid service packages—fairness for clients and staff.

6

Pricing, Loyalty & Offers Policy

Transparent pricing, loyalty rewards & structured offers at Bloom Hair Atelier—no haggling, just premium value.

7

Gift Vouchers & Store Credit Policy

How to use Bloom Hair Atelier gift vouchers & store credit: non-refundable, valid for services/products, with expiry terms

8

Client Consultation & Service Suitability Policy

Your Bloom consultation ensures safe, suitable services—professional advice over inspiration photos for healthy hair outcomes.

9

Salon Conduct & Respect Policy

Bloom Hair Atelier expects respectful conduct from all clients to maintain a calm, professional, and welcoming salon environment.

10

Health, Safety & Hygiene Policy

Strict hygiene, safety protocols & health disclosures at Bloom Hair Atelier—your wellbeing is our top priority.

11

Privacy & Data Use Notice

How Bloom Hair Atelier collects, uses & protects your personal data—transparent, secure, and compliant with privacy standards.

12

Trichology Consultations Policy

Professional trichology consultations at Bloom: Wednesday-only bookings, deposits required, includes scalp assessment & written report.

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    Your talent deserves the perfect space to shine.

    If you’re passionate about helping clients feel beautiful, confident, and cared for, and you’re eager to grow in a supportive salon environment, we’d love to meet you.

    We’re looking for a skilled braider with experience in natural hair care, treatments, and protective styles to join our salon team.

    Requirements:

    • Experience with natural hair and treatments
    • Very creative and diverse

    What we offer:

    • Competitive salary
    • Opportunities for professional growth
    • A positive and supportive work environment

    To apply, please send your CV to neyo@fmragency.com.

    Senior Stylist Position

    Your talent deserves the perfect space to shine.

    If you’re passionate about helping clients feel beautiful, confident, and cared for, and you’re eager to grow in a supportive salon environment, we’d love to meet you.

    Requirements:

    • Experience with natural hair, treatments and protective styles.
    • Very creative and diverse.

    What we offer:

    • Competitive salary.
    • Opportunities for professional growth.
    • A positive and supportive work environment.

    To apply, please send your CV to neyo@fmragency.com or 09134445179 on WhatsApp