At Bloom Hair Atelier, our pricing reflects the quality, expertise, time, and care that go into every service. We operate with clear structures so clients know exactly what to expect.

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1. Our Pricing Philosophy

Our services are priced based on:

• Professional expertise and experience
• Time required for each service
• Quality of products and tools used
• A calm, structured, premium environment

For this reason:

• Prices are fixed and transparent
• We do not negotiate service prices
• Discounts are not offered on demand

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2. Loyalty Points (Reward-Based, Not Discounts)

We reward consistency and loyalty through our Loyalty Points Programme.

How Loyalty Points Work:

• Points are earned through eligible services, referrals, and approved promotions
• Points are credited after a service is completed and paid for
• Points can be redeemed against eligible services or products at checkout

Important to Know:

• Loyalty points are not cash
• They cannot be refunded or exchanged for money
• They cannot be used for deposits, cancellations, or missed appointments
• Points have an expiry date and must be used before they expire

Loyalty points are a thank-you for commitment, not a substitute for pricing.

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3. Packages & Structured Offers

We may offer:

• Service packages (prepaid bundles)
• Membership or consistency programmes
• Referral-based rewards

These offers:

• Are time-bound
• Require advance booking
• Do not guarantee peak-time availability
• Are not refundable once purchased

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4. Promotions

Occasionally, Bloom may introduce promotions designed to:

• Encourage consistency of care
• Reward regular booking patterns

Promotions:

• Are limited in scope and duration
• Cannot be combined unless stated
• End automatically when conditions are not met

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5. What We Don’t Do

To maintain fairness and premium standards, we do not:

• Offer ad-hoc discounts
• Match competitor pricing
• Convert loyalty rewards to cash
• Negotiate prices at the front desk

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6. Our Commitment

We commit to:

• Fair, consistent pricing
• Transparent reward programmes
• Clear communication
• Professional boundaries

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7. Thank You

These guidelines allow us to maintain Bloom’s standard of excellence while ensuring every client feels seen, respected, and well cared for.

If you have questions before your appointment, our team is always happy to help.

 

— Team Bloom 🌸