At Bloom Hair Atelier, we respect your privacy and are committed to protecting your personal information.

This notice explains what data we collect, why we collect it, how it is used, and how it is protected.

By booking or receiving services with Bloom Hair Atelier, you agree to the terms outlined below.

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1. What Information We Collect

We may collect and store the following information:

Personal & Contact Information

• Full name
• Phone number
• Email address
• Date of birth or birthday (where relevant)

Appointment & Service Information

• Booking history
• Services received
• Products used
• Stylist or technician assigned

Consultation & Health Information (Where Applicable)

• Hair and scalp concerns
• Allergies, sensitivities, or medical disclosures relevant to services
• Consultation notes and recommendations

Images & Media (With Consent)

• Scalp or hair images taken during consultations
• Before/after photos (where applicable)

Facial images are not shared publicly without explicit consent.

Feedback & Communication

• Survey responses
• WhatsApp or email communication related to your visit
• Complaints or service feedback

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2. Why We Collect Your Data

Your information helps us to:

• Deliver safe, personalised, and appropriate services
• Maintain accurate booking and service records
• Communicate appointment details, reminders, and follow-ups
• Improve service quality and client experience
• Meet legal, safety, and operational requirements

We only collect information that is relevant and necessary.

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3. How Your Data Is Used

Your data may be used for:

• Appointment scheduling and management
• Service suitability and safety decisions
• Aftercare and follow-up communication
• Internal quality control and staff training
• Anonymous educational content (e.g. scalp conditions), where no identifying features are shown

We do not sell or trade your personal data.

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4. Images, Training & Educational Use

Where images are taken:

• They are primarily used for consultation records and continuity of care
• With your consent, anonymised images may be used for training or educational purposes
• Faces and identifying features are never shown without explicit approval

You may decline image use at any time.

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5. Data Storage & Security

We take reasonable steps to protect your information by:

• Using secure booking and client management systems
• Restricting access to authorised staff only
• Handling sensitive information confidentially

Data is stored only for as long as necessary to meet operational, legal, and care requirements.

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6. Sharing of Information

Your information may be shared only:

• Internally with trained Bloom Hair Atelier staff
• With trusted systems used for bookings, payments, or surveys

We do not share your data with third parties for marketing purposes without consent.

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7. Your Rights

You have the right to:

• Request access to your personal data
• Request corrections to inaccurate information
• Withdraw consent for certain communications
• Request deletion of data where legally permissible

Requests can be made via the front desk or by contacting management.

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8. Communication Preferences

By booking with Bloom Hair Atelier, you may receive:

• Appointment confirmations and reminders
• Aftercare guidance
• Service-related follow-ups

You may opt out of non-essential communications at any time.

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9. Updates to This Notice

Bloom Hair Atelier may update this notice periodically to reflect operational or legal changes.

The latest version will always be available via our Client Policy Hub.

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10. Contact Us

If you have questions about how your data is handled, please speak with our team or contact management directly.

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Bloom Hair Atelier
Professional care. Trusted standards. Respect for your privacy.